Terms of Service

Welcome to the Darwin Pricing dynamic pricing service (the “Service”), a service of the Darwin Pricing LLC (“Darwin Pricing”, “we”, or “us”). Please read these Terms of Service carefully, as they contain the legal terms and conditions that govern your use and access of the Service. Darwin Pricing reserves the right to update and change the Terms of Service from time to time by posting an updated version of such Terms of Service at https://admin.darwinpricing.com/terms no later than thirty (30) days prior to the posted effective date of such update. If you continue to use or access the Service after the posted effective date, you hereby agree to the updated Terms of Service. Unless Darwin Pricing otherwise indicates, your use of any new features, changes, and enhancements to the current Service, including the release of new features and resources, shall be subject to the Terms of Service.

BY SIGNING UP FOR AN ACCOUNT OR BY USING THE SERVICE, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. THE TERM “YOU” REFERS TO THE INDIVIDUAL OR CORPORATE END USER THAT IS SPECIFIED IN THE REGISTRATION INFORMATION ASSOCIATED WITH SUCH END USER’S ACCOUNT FOR THE SERVICE.

Account Terms

  1. You must provide your legal full name, a valid email address, and any other information requested during the account signup process in order to obtain an account. You must ensure that all account information remains complete and accurate.
  2. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  3. You are responsible for maintaining the security of your account and password, and are responsible for all activities conducted using your account and password. Darwin Pricing cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  4. You may not use the Service for any illegal or unauthorized purpose. Without limiting the foregoing, you may use the Service only in accordance with the use parameters of your account’s plan level (“Plan Level”), and you agree not to attempt to circumvent such limitations.

Payment and Pricing Terms

Payment and pricing terms for the Service are set forth on Darwin Pricing’s pricing information page available at https://www.darwinpricing.com/pricing, which is incorporated by reference into these Terms of Service.

Cancellation and Termination

  1. You will continue to be billed for the Service until Darwin Pricing terminates your account in accordance with these Terms of Service or you properly cancel your account. You are solely responsible for properly canceling your account. You can cancel your account by browsing to your account’s billing settings and clicking “Stop Subscription”.
  2. If you cancel the Service before the end of your current paid up subscription period, your cancellation will take effect upon completion of the billing cycle that has already been paid.
  3. Darwin Pricing, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for any reason at any time. Such termination of the Service will result in the suspension or deletion of your Account or your access to your Account. Darwin Pricing reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  1. Darwin Pricing reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from Darwin Pricing. Such notice may be provided at any time by posting the changes to the Darwin Pricing Site (https://www.darwinpricing.com) or the Service itself. If you do not agree to such pricing change, you may cancel your account during such 30-day period. By continuing to use the Service after the effective date of such pricing change, you hereby agree to such pricing change.
  3. Darwin Pricing shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Software Licenses, Copyright and Content Ownership

All software (including the Darwin Pricing client) that is furnished to you in connection with the Service is provided subject to the terms of a separate end-user license agreement that accompanies such software. You agree to abide by the terms of such end-user license agreement in your use of such software.

The Service (including all of its software and technology components), together with all intellectual property rights therein, are the exclusive property of Darwin Pricing and its suppliers. The look and feel of the Service is copyright © 2017 Darwin Pricing. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements of the Service without express written permission from Darwin Pricing. Other trademarks, service marks, and trade names that may appear on the Site are the property of their respective owners.

Service Level Commitment

Darwin Pricing is committed to providing our customers with a great experience with our products. Darwin Pricing is provided using the software-as-a-service model. In this model, the software you use to manage your prices is comprised of two components: The Darwin Pricing Client, which is a small software module that is deployed inside your application; and the Service which is a set of software programs that collect, store, analyze and present the purchasing data sent from the Client in your application to our service, and delivers dynamic prices. The service level within Darwin Pricing’s control is the availability of the Service. The Service shall be considered available so long as customers are able to log in to the Darwin Pricing user interface and retrieve dynamic prices. We endeavor to make the Service available at all times with the exception of very short maintenance windows that occur periodically throughout the month. Darwin Pricing will use commercially reasonable efforts to maintain Service availability of at least 99.5% during any monthly billing cycle. Excluding planned maintenance periods, in the event the Service availability drops below 99.5% for two consecutive monthly billing cycles or if the Service availability drops below 99.0% in any single monthly billing cycle, you may terminate the Service with no penalty. Such termination will be effective as of the end of the then-current billing period and no additional fees shall be charged. Customers may request the service level attainment for the previous month by filing a support ticket on our Site.

General Conditions

  1. Your use of the Service is at your sole risk, and Darwin Pricing makes no representations that the Service will effectively maximize at all times the profit that could potentially be generated by the traffic on your website.
  2. Technical support is only provided to users that have paid for a Plan Level, and no technical support is available for any free Plan Levels.
  3. You understand that Darwin Pricing uses third party vendors and hosting partners to provide the necessary hardware, software, networking, and related technology required to run the Service. Darwin Pricing is not responsible for any failures attributable to third parties.
  4. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Darwin Pricing, or any other Darwin Pricing service.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Darwin Pricing.
  6. You understand that the technical processing and transmission of the Service may be transferred unencrypted over a network, and assume all risks related thereto. Darwin Pricing shall not be liable to you for any liabilities arising from the operation of the Service over the Internet or other network.
  7. You must not transmit any worms or viruses or any code of a destructive nature.
  8. If the amount of data collected in providing your Service significantly exceeds the average amount of data collected (as determined solely by Darwin Pricing) of other Darwin Pricing customers at your subscription level, we reserve the right to immediately disable your account or throttle your Service until you can reduce your bandwidth consumption.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND DARWIN PRICING EXPRESSLY DISCLAIMS ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, DARWIN PRICING DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE COMPLETE, ACCURATE, OR RELIABLE, THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, OR THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT DARWIN PRICING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF DARWIN PRICING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING ANY SUCH DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICE; THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; TERMINATION OF YOUR ACCOUNT; OR ANY OTHER MATTER RELATING TO THE SERVICE.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, DARWIN PRICING’S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATING TO THE SERVICE (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL AT ALL TIMES BE LIMITED TO THE GREATER OF FIFTY U.S. DOLLARS (U.S. $50) OR THE AMOUNTS YOU PAID TO DARWIN PRICING IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM.

Miscellaneous

This Agreement shall be governed by the laws of the Swiss Confederation without giving effect to any conflicts of laws principles that may require the application of the law of a different jurisdiction. For any dispute or proceeding arising from or relating to this Agreement, you agree to submit to the jurisdiction of, and agree that venue is proper in, the ordinary courts located in the Canton of Basel-Stadt, Switzerland. The failure of Darwin Pricing to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Darwin Pricing and govern your use of the Service, superceding any prior agreements between you and Darwin Pricing (including, but not limited to, any prior versions of the Terms of Service).

These Terms of Service were last updated on August 13, 2017. You can review the most current version of the Terms of Service at any time at: https://admin.darwinpricing.com/terms. Questions about the Terms of Service should be sent to to info@darwinpricing.com.